12 easy phrases to say no to a customer politely: fully booked, sold out, kitchen closed. Plus a simple rule, a dialogue and a quiz for waiters.

12 easy ways to say sorry to a customer, a simple right-size sorry rule, a short dialogue, common mistakes and a quick quiz for waiters.

12 easy server greeting examples for waiters, a simple 3-step greeting, a short dialogue, common mistakes and a quick quiz.

Learn how to recommend a dish in English: 12 easy phrases, a simple 1-2-1 rule, a short dialogue and a quick quiz for waiters.

A simple taking orders script for waiters: 12 easy English phrases, a full example dialogue and common mistakes to avoid.

How to Describe Any Dish in English — Even If You’ve Never Tried It Introduction A guest looks up from the menu and asks: “What does the duck confit taste like?” You have never tried it. You do not know exactly how to describe it. And now there is silence. This is one of the

Cocktail English for waiters helps you answer the question guests ask every night: “What’s in it?” A good answer sells the drink. Here are the 10 most popular cocktails, with what’s in them, how they taste and one ready-made phrase for each. Tap 🔊 to hear each one. Want to practise this with video? See

English for breakfast service is short, fast and friendly. Guests are tired, hungry and often in a hurry. This guide gives you easy phrases for every step: the greeting, the buffet, eggs, coffee and the bill. Tap 🔊 to hear each one. Want to practise this with video? See the English for Waiters course →

These phone call scripts help you answer every restaurant call with confidence. On the phone, you can’t see the guest’s face, so English feels harder. The good news: most calls follow the same few patterns. By the end of this post, you’ll have 6 short scripts and 13 phrases. Tap 🔊 to hear each one.