English For Waiters

Knowing how to handle food allergies and dietary requests in English is one of the most important skills in a restaurant. A wrong answer can make a guest very ill. The good news: you don’t need to know every ingredient. You need a few clear phrases and one simple rule. Tap 🔊 to hear each

Here are 10 things you should never say to a restaurant guest, and what to say instead. A guest can love the food and still leave unhappy because of one small phrase. You don’t need perfect English to fix this. You just need a few better phrases. Tap 🔊 to hear each one. Want to

These customer complaint scripts for restaurant staff give you the exact words to say, word for word. Guests complain about the same few things, so you can prepare. Learn one script for each problem: wrong food, cold food, a long wait, something in the food, the bill and poor service. Tap 🔊 to hear each

I want to tell you a story. It’s about why I created this course. It’s about you. Maybe you’re working in a restaurant right now. You speak English, but sometimes you feel nervous. When a customer asks a question, your heart beats fast. When you need to explain the menu, you worry about making mistakes.