Ebooks for
restaurant staff
Short, practical PDF guides — phrases, scripts and vocabulary you can keep on your phone for your next shift. Level A2–B1.
All 10 guides.
One bundle.
The Waiter’s English Success Bundle — every guide below in one download: complaints, cocktails, beer, breakfast service, phone calls, role-plays and more.
Get the bundleSingle guides
Need just one topic? Every guide is a quick, instant PDF download.
How To Describe Any Dish In English
Simple taste words and ready-made phrases to describe any menu item.
Ale vs Lager
Beer vocabulary to explain styles and make confident recommendations.
The Waiter’s Guide to Cocktail English
Describe and recommend 10 popular cocktails to international guests.
Mastering English for Breakfast Service
Greet guests, run the buffet, take orders and handle dietary needs.
Restaurant Phone English
Phrases, sample calls and practice for bookings and phone enquiries.
Restaurant Roleplay Pack
Waiter–guest dialogues, key vocabulary and fill-the-gap practice.
Complaint Handling Script Pack
Dialogues for apologising, fixing the problem and following up.
The Waiter’s English Phrase Guide
60 essential phrases for every stage of service, with tips.
10 Common Mistakes Waiters Make in English
The errors guests notice most — and exactly what to say instead.
Restaurant Server Cheat Sheet
50 quick-reference guides across 8 sections of a shift.
English for waiters
22+ short video lessons covering a whole shift — with quizzes, scripts and a certificate.