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Professional References and Recommendation Letters: A Restaurant Worker's Complete Guide

Professional References and Recommendation Letters: A Restaurant Worker’s Complete Guide

Professional references and recommendation letters can help you get your next restaurant job. Many applications ask for two or three references. This guide shows you who to ask, the exact words to use, and what to do if you don’t have good references. Tap 🔊 to hear each phrase. Want to practise this with video?

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How to Ask for a Raise or Promotion: A Server's Complete Guide to Getting What You Deserve

How to Ask for a Raise or Promotion: A Server’s Complete Guide to Getting What You Deserve

Learning how to ask for a raise or promotion is a real job skill, just like taking orders. Most servers never ask, because they don’t know what to say. This guide gives you the best timing, word-for-word phrases and what to say if your manager says no. Tap 🔊 to hear each phrase. Want to

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Handling Workplace Conflicts and Problems: Know Your Rights as a Restaurant Worker

Handling Workplace Conflicts and Problems: Know Your Rights as a Restaurant Worker

The Problem Marcus Didn’t Know How to Handle Marcus had been working at Riverside Bistro for eight months. Good server. Reliable. The managers liked him. His coworkers respected him. But something was wrong. Every week, his manager asked him to come in 30 minutes early to set up the dining room – before he clocked

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Recovering from Mistakes: How to Handle Order Errors and Service Problems with Confidence

How to Recover from Restaurant Mistakes: Scripts for Order Errors & Service Problems

Everyone Makes Mistakes — But Not Everyone Recovers Well Tom had been a server for two years. He was good at his job. Guests liked him. His tips were solid. Then one Saturday night, disaster struck. He forgot to put in table 14’s order. Completely forgot. The family of four sat waiting for 35 minutes

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Phone & Reservations: Taking Calls and Booking Tables in Professional English

Phone & Reservations: Taking Calls and Booking Tables in Professional English

Why Phone Calls Are Different From Face-to-Face Maria had been a host for three months. She could seat guests perfectly. She remembered regulars’ names. She managed the waitlist smoothly. But when the phone rang, she froze. “Good evening, Bella Roma Restaurant…” What comes next? Do I say my name? Do I ask what they want?

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Numbers & Money in Restaurant English: Handling Prices, Bills, and Tips Confidently

Numbers & Money in Restaurant English: Handling Prices, Bills, and Tips Confidently

Numbers and money in restaurant English can be stressful. Guests speak fast, and you need to do maths at the same time. This guide gives you easy phrases for prices, payment, splitting the bill and tips. Tap 🔊 to hear each one. Want to practise this with video? See the English for Waiters course →

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